From the Manufacturer:
The ET-800 Remote E-Collar, aka “The Boss” is one of the top working dog collars. The ET-800 Remote E-Collar has a 1-mile range trainer loaded with fantastic features making it one of the most humane and effective trainers in the industry. Similar to most of our dog remote training products, the ET-800 Remote E-Collar utilizes the proprietary “blunt stimulation” for superior results for low-level stimulation work. However, when high stimulation is needed, the ET-800 Remote E-Collar receiver has the highest stimulation of all the remote trainers in the full dog remote collar market. To prevent the normal head jerking motion, and similar to most other collars, the unique COS (Control of Stimulation) technology provides a clean and reliable stimulation with stimulation levels ranging from 1 to 100, The ET-800 Remote E-Collar also has the option to choose from vibration or tone for an alternative to stimulation. The ET-800 Remote E-Collar also comes with many useful dog remote trainer accessories, including the ergonomic stopwatch style remote, a lanyard, and a night tracking light. From the lost transmitter beeper to the floating capabilities, we are confident that you will be satisfied with the ET-800 Remote E-Collar.
THIS IS A NON-RETURNABLE PRODUCT
Manufacturer's warranty info can be found here: https://www.ecollar.com/pages/warranty-returns-and-cancellation